Table of Contents
- Claydata’s cloud hosting capability
- What exactly is cloud computing?
- The three types of cloud computing
- The evolution of IT
- No use living under a cloud if you have a leaky roof
- PuttyHealth plugs the security gap
- There’s no software without hardware
- The host with the most
- Avnet – strength in numbers – the facts
- How Avnet empowers you
- Service offerings
- A fully redundant network
- What could possibly go wrong?
- In the cloud, the pros outweigh the cons
- What this means for our clients
- How do I save?
- On-premises/cloud-based cost comparison
Claydata have formed a strategic alliance with Avnet, one of the world’s leading providers of hosting services, so that our clients maintain the most reliable and secure access to their PuttyHealth systems.
Read on for more information as to why we chose Avnet as our partner, and what this means for you as a Claydata client.
One of the unique benefits of Claydata’s e-health solution is unmatched accessibility. This is achieved through a novel cloud-based software-as-a-service (SAAS) concept, whereby all PuttyHealth modules – and the medical information that is handled by them – are served from a web-based data cloud. This means you can access (and interrogate, update and communicate) all aspects of your enterprise – booking, billing, communication, and electronic medical records (EMR) – from any device: desktop computer, laptop, smartphone, iPod or Android tablet.
Gartner’s Cloud Computing Research Report defines cloud computing as
a style of computing where scalable and elastic IT-enabled capabilities are delivered as a service to customers using Internet technologies.
|Applications, storage, and other resources are dedicated and operated solely for single organisation, whether managed internally or by a third-party and hosted externally.||Applications, storage, and other resources are shared and made available to the general public by a service provider.||A composition of two or more clouds that remain unique entities but are bound together.|
Cloud computing is an essential factor in modern information technology systems. Essentially, this is because cloud computing functionality reflects three trends in the contemporary world:
- The mobile workforce
- The convergence of work and social media
- Businesses as IT consumers
These factors are as relevant to the provision of effective healthcare as they are to any other industrial, civil, professional, or service domain.
It is fair to say that concerns over data security are proportional to the degree to which you and your data are mobile. Add to this the extra security and privacy controls necessary in the case of health information and you’d think that cloud-based, mobile data solutions are a hazard to healthcare. Indeed, the emphatic data security concerns specific to healthcare are reflected by the degree to which medical information technology and communications are regulated, surrounded by compliance codes and regulatory requirements.
With these concerns and these security protocol in mind, Claydata set about crafting an e-health solution – PuttyHealth – that would both preserve device mobility and data-structure flexibility and exceed standard security requirements. PuttyHealth conforms to interoperability standards such as HL7, and has a distinct edge over the domestic health IT industry.
With Claydata’s software innovations and promises of the highest-level security-standard compliance comes the responsibility to ensure that security and privacy is maintained right down to the ground. For it is unavoidably the case that every cloud has, somewhere, a tangible, material source – by this we mean a host. So, when selecting a partner to host our and our cients’ data we went to the best.
Knowing that we’d have to seek high to match not only our adroit software solution but our ambitions for an e-health solution unshackled from conventional data management paradigms, we sought and secured our cloud hosting services from one of the world’s largest, oldest and most respected vendor of information technologies, Avnet. With Avnet on side, our clients can have the utmost confidence in their data integrity. Let’s have a look at some stats.
As a company, Avnet boasts some impressive credentials. Here’s a selection.
- Ranked 108 in the US Fortune 500
- Selling to over 80 countries
- 17,000 employees across the globe
- 300 locations worldwide
- 52 years on the New York Stock Exchange
- $25.7billion revenue in the 2012 financial year
- Ranked 414 on the Fortune 500 Global
- Ranked 893 on the Forbes Global 2000
- More than 100,000 customers
Financial clout and global reach aside, what exactly is it that Avnet offer Claydata, and thereby our clients, by way of information technology services and support? The specific operational group that provides hosting service to Claydata and Claydata clients is Avnet Services, a group with hundreds of clients and over 20 years experience in managed service provision, private cloud hosting and integration. First, some more stats and facts.
Avnet Services is equipped with:
- Thousands of servers
- ISO/IEC 27001 certification for all data centres and support teams
- ASIO T4 certification for data centres
- In-house infrastructure – no third-party arrangements
- Complete Asia Pacific coverage
- 99.999% uptime guarantee
- Secure, multi-redundant network
- ISO/IEC 27001 certified, 24/7 customer service and support hotline
- ITIL methodologies and frameworks
- ISO 9001 quality management measures
- VMWare, RedHat Linux, and Microsoft SPLA certification and licensing
Practically speaking, this translates to three sets of service offerings.
These hosting services establish the tightest network schematic possible, a fully redundant network.
With such world-class systems in place to protect your data and ensure access to your data at all times, it is extremely unlikely that the network will experience any downtime. To back this up, Avnet offer a 99.999% network uptime guarantee. This equates to a guarantee against less than 26 seconds of downtime per month. In the event of hardware failure that circumvents redundancy, Avnet also offer a 4-hour maximum replacement window for dedicated servers. You’re in the best hands the IT industry can offer.
There are, however, additional measures taken by Avnet to prevent crisis, and to provide support in times of crisis.
- 24/7 Immediate Response phone-based support
- Direct contact with level 2 support engineers
- Dedicated account management
- Managed backups
- Disaster recovery/business continuity strategy (on-shore/off-shore)
- Level 2 server management – antivirus, critical patching, monitoring and alert procedures
Ultimately, the benefits of a cloud-based solution far outweigh the problems one must expect from a traditional, on-premises IT solution.
Customer Problems – on-premise hosting
Customer Benefits – cloud hosting
|Hosting (IaaS)||Hosting (IaaS)|
|Infrastructure Utility Services (Saas)||Infrastructure Utility Services (Saas)|
|DC Outsourcing (Managed Services)||DC Outsourcing (Managed Services)|
What this means for our clients
- Cost reduction and IT economy – pay for what you use
- Scalability – consume IT resources according to your company’s growth
- An agile, responsive approach to backup, disaster recovery and business continuity
- Superlative data security
- Instant access to innovation
- A mobile workforce
- Ease of implementation
- An even playing field for smaller-sized clients
- 24/7 access to skilled specialists rather than general IT specialists
How do I save?
|Cloud computing is a pay-as-you-go approach to IT, in which a low initial investment is required to get going. Your investment matches system cost.||There are no hidden surprises. All maintenance, power and cooling costs are rolled into the PAYG model.||While companies spend up to 75% of their total IT budget just to maintain systems and infrastructure*, cloud computing frees up your budget and personnel for forward-thinking IT innovation.|
Cloud computing = cost savings + efficiency + increased collaborative potential
Some more analysis from Gartner:
- Gartner estimates that the annual cost of owning and self-managing software applications can be as much as four times the cost of the initial purchase.
- IT departments operating and maintaining on-premises software allocate the majority of their budgets to hardware and IT professionals whose roles are absorbed by application maintenance tasks.
- Cloud-based applications are one of the key enablers of the mobile workforce.
|On-premises/cloud-based software/application cost comparison|
|Typical budget for a premises-based software environment||Typical budget for a cloud-based software environment|
In short, Claydata’s strategic alliance with Avnet means that your enterprise and stakeholders, your data, are invested in a world-class hosting environment.